Operating InstructionsVoiceMailSystemHicom 300
10TRANSFERRING CALL TO MAILBOXAn external caller wishes to leave a message in another mailbox.R Press Transfer keyXXXX Dial required mailbox / extensi
11RETRIEVING MESSAGES FROM YOUR MAILBOXYou will be notified of messages waiting for retrieval by a voice announcementon your extension when lifting yo
12RETRIEVING MESSAGES - Cont’dListen to message currently on screen- Press MESSAGE RETRIEVE key- Listen to message#Delete messageor* Save message / Sc
13DISTRIBUTION GROUPSMessages may be sent to a predetermined group of extensions.This feature must be allocated in your class of service.Setup a distr
14DISTRIBUTION GROUPS - Cont’dSend a message to a distribution group*75 Access to Voice Mail SystemID No. PIN number to access own mailbox*1 Distribut
15DISTRIBUTION GROUPS - Cont’dScan existing distribution message lists*75 Access to Voice Mail SystemID No. PIN number to access own mailbox*1 Distrib
16NOTIFICATIONThe Voice Mail System is able to notify you immediately, or at a predeterminedtime daily, of messages awaiting delivery to you at a sele
17NOTIFICATION - Cont’dOption 2 - Immediate (restricted date and time)4 Enter start date and time e.g. 310812006 Enter end date and time e.g. 15091800
18PASSWORDSecuring your mailbox (with optional password)*75 Access to Voice Mail SystemID No. PIN number*8 Special functions4 Password#Delete existing
19ACCESS FROM OUTSIDE YOUR COMPANYThe Voice Mail System may be accessed from outside the company to allowyou to send and retrieve messages and change
2Hicom 300 Voice Mail SystemGENERAL INFORMATION ...5User notes...
20CALL FORWARDING TO VOICE MAIL SYSTEM- ANALOGUE TELEPHONES -Incoming calls may be directed to your mailbox by using CALL FORWARDPRESET or CALL FORWAR
21CALL FORWARDING TO VOICE MAIL SYSTEM- DIGITAL TELEPHONES -Incoming calls may be directed to your mailbox by using CALL FORWARDPRESET or CALL FORWARD
22CALL FORWARDING - Cont’dReactivate Call Forwarding- CALL FORWARD led is off- Press CALL FORWARD key- CALL FORWARD led is onand / or- Display shows -
23PERSONAL ANNOUNCEMENT SUGGESTIONSAdvise the callers that they have reached the correct destinationYou have reached the answering service of...
3CONTENTS - Cont’dDISTRIBUTION GROUPS ... 13Setup a distribution group ...
4CALL FORWARDING TO VOICE MAIL SYSTEM- DIGITAL TELEPHONES - ...21Preset Call Forwar
5GENERAL INFORMATIONUser notesSpoken user prompts in the Hicom 300 Voice Mail System (VMS) will guide youstep by step through the various operations a
6QUICK HELP REFERENCE# Delete* Save / End / Scan1 Record3 Listen / Pause4 Go back 10 seconds to listen6 Go forward 10 seconds to listen7 Reply to Mess
7PERSONALISING YOUR MAILBOXThe first step in personalising your mailbox is to replace your extension numberwith your own name.Recording your name*75 A
8PERSONALISING YOUR MAILBOX - Cont’dSelecting separate personal announcements for external and internalcalls*75 Access to Voice Mail SystemID No. PIN
9SENDING A MESSAGEDirect access to other mailbox*79 Access internal Voice Mail SystemXXXX Enter required extension number* Connect to selected mailbox
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