Siemens HIPATH OPTIPOINT 420 ECONOMY Betriebsanleitung

HiPath 4000 optiPoint 420 advanceOperating Instructions

Step by StepBasic Usage Instructions10How to use this user guideThe operating procedures are presented in a logical sequence in the colored column. Th

Step by StepMaking multiline calls100Adding a witness During a call, a predefined subscriber can be requested to listen to the call as a "witness

Making multiline calls101Step by StepHolding a call on a line key and retrieving itPrecondition: You have taken a call on a line key Æ page 90 or you

Step by StepMaking multiline calls102Picking up a held callA colleague in an open-plan office has put a call on hold on a line key and requests you (v

Making multiline calls103Step by StepStoring and activating a station fixed callforwarding destination for a linePrecondition: The telephone is in the

Step by StepMaking multiline calls104Cancelling the station fixed call forwarding destinationPrecondition: The telephone is in the idle state. A sta-t

Making multiline calls105Step by StepCall switching If you intend to leave your workplace for a while or if you don't want to be disturbed, you c

Step by StepMaking multiline calls106Calling a line partnerLook at the lamp signals on the direct call key!Lamp is dark – line partner is not telephon

Making calls in an executive/secretary team (notused in US)107Step by StepMaking calls in an executive/sec-retary team (not used in US)Each executive/

Step by StepMaking calls in an executive/secretary team (not usedin US)108Taking a call for the executive in the secretary’s officeWhen a call is rece

Making calls in an executive/secretary team (notused in US)109Step by StepExtending a call to the executivePrecondition: You have taken a call for the

Basic Usage Instructions11Step by StepHow to activate functions... directlyCertain functions can be selected directly in the idle state, for example:&

Step by StepMaking calls in an executive/secretary team (not usedin US)110Press the flashing key.Taking calls for other executive/secretary teamsIf se

Making calls in an executive/secretary team (notused in US)111Step by StepActivating/deactivating call waiting for executiveAs the executive, you can

Step by StepMaking calls in an executive/secretary team (not usedin US)112Using the call signal function If a call signal key has been configured on y

Making calls in an executive/secretary team (notused in US)113Step by StepCalling a station directlyPrecondition: DSS keys have been configured at you

Step by StepMaking calls in an executive/secretary team (not usedin US)114Temporarity removing station from hunt group/adding station to hunt groupPre

Checking the telephone115Step by StepChecking the telephoneChecking its functionalityYou can test the functionality of your telephone. This in-cludes

Step by StepChecking the telephone116Checking the assignment of functions to keysYou can check which functions have been pre-assigned to specific keys

Labeling, documentation and accessories117Labeling, documentation and accessoriesLabeling Key Fields (not used in US)The key inscription is automatica

Advice for users118Advice for usersCare of the telephone• Use either a damp cloth or an antistatic cloth to clean the telephone. Never use a dry cloth

Advice for users119Step by StepDealing with error messages on the displayPossible cause:Maximum input time exceeded.Handset not replaced.Possible resp

Step by StepBasic Usage Instructions12Which functions can be used?Basic and enhanced functionsYou can use all of the communication platform’s basic an

Step by StepAdvice for users120or Possible cause:a) Attempt to use a barred function.b) PIN entered incorrectly.Possible response:a) Contact the serv

121IndexIndexAAdd-on conference ... 98Angle of display ... 33Anruflisteabfrage

122IndexNNumber label ... 117Number suppression ... 80OOpen listening ...

Important functions at a glanceImportant functions at a glanceMaking a call:Either: n + pOr: p + when the other party answers n or speakerphone (not a

Important functions at a glanceSetting up a conference call:First call + > : + p + :+ > : + p. Saving/activating variable call forwarding:&g

Maximum Service Menu functions availableMaximum Service Menu functions availablePress the "program/service" key. Use < > and : in orde

© Siemens AG 2004Information and Communication NetworksHofmannstr. 51 • D-81359 MünchenRef. No.: A31003-H8400-B423-1-7619Subject to availability. Righ

Basic Usage Instructions13Step by StepOptional main menuYour system administrator can provide a customized key to give you access to a main menu. On t

Step by StepMaking Calls – Basic Functions14Making Calls – Basic FunctionsAnswering callsAnswering a call with the handsetThe telephone rings. The cal

Making Calls – Basic Functions15Step by StepSwitching to speakerphonePrecondition: You are making a call with the handset. and t Press the speaker key

Step by StepMaking Calls – Basic Functions16Dialing with the handset on-hookp Internal: Enter the number.External: Enter the access code and the numbe

Making Calls – Basic Functions17Step by StepLast number redialIf your telephone is configured for this type of redialing, each number dialed is saved

Step by StepMaking Calls – Basic Functions18Release the present call – return to the other call:> : Select and confirm.Setting up a conference cal

Making Calls – Basic Functions19Step by StepCall ForwardingUsing call forwardingYou can program two types of call forwarding:• Station fixed forwardin

About these Operating Instructions2About these Operating InstructionsThese Operating Instructions describe the use of the optiPoint 420 advance in con

Step by StepMaking Calls – Basic Functions20Station fixed forwardingIf you have programmed a forwarding destination for station fixed forwarding, you

Making Calls – Basic Functions21Step by Stepor> : Select and confirm. Station fixed forwarding is deacti-vated.Output on first line display.If sta

Step by StepMaking Calls – Basic Functions22Station variable forwardingWith station variable forwarding you can choose be-tween 6 different types of c

Making Calls – Basic Functions23Step by StepOutput on first line display.Output on second line display.: To select the next station variable forwardin

Step by StepMaking Calls – Basic Functions24Activating station variable forwardingStation variable forwarding is automatically activated when the forw

Making Calls – Basic Functions25Step by StepDeactivating station variable forwarding in the idle menuYou can also deactivate the following station var

Step by StepMaking Calls – Basic Functions26Rejecting a callback requestThe telephone rings. The Cancel Callback message in-forms you that this is a c

Making Calls – Basic Functions27Step by StepStore call numbers and sequences on the keyA user can store access codes, PIN numbers and call numbers on

Step by StepMaking Calls – Basic Functions28Precondition: You have created a "Destination dial number" Æ Seite 74.Press key. The lamp lights

Making Calls – Basic Functions29Step by StepStore entry and determine inscription> : Select and confirm. Your entries are saved. : Confirm.The ent

3ContentsContentsAbout these Operating Instructions. . . . . . . . . . . . . .2Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Basic Functions30Storing a number for redialingPrecondition: Your telephone is programmed for "Saved number redial&quo

Making Calls – Basic Functions31Step by StepDialing with repertory keysPrecondition: You have saved a number on a repertory dialing key Æ page 27.poss

Step by StepMaking Calls – Basic Functions32Telephone settingsAdjusting the ringer volumeu or v Press one of the keys when the telephone is idle. : Co

Making Calls – Basic Functions33Step by StepAdapting the speakerphone function to the acoustics of your roomTo improve the clarity of voice transmissi

Step by StepMaking Calls – Basic Functions34Selecting the language for user prompts (displays)Your HiPath 4000 system can be configured for up to five

Making Calls – Convenience Functions35Step by StepMaking Calls – Convenience FunctionsAnswering CallsGroup call and pickupIf a member of a pickup grou

Step by StepMaking Calls – Convenience Functions36p Enter the station number of the telephone for which you wish to (or have been requested to) pick u

Making Calls – Convenience Functions37Step by StepAnswering a call on the headsetPrecondition: The optiPoint 420 advance has a head-set connection. Th

Step by StepMaking Calls – Convenience Functions38Dialing/Making CallsUsing a call list (missed calls)If you cannot take an external and/or internal c

Making Calls – Convenience Functions39Step by StepDetails of the caller are shown.Reason, date and time of the entry.In the case of several calls from

4ContentsUsing the callback function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Storing a callback request . . . . . . . .

Step by StepMaking Calls – Convenience Functions40"Missed calls" key Precondition: Your service personnel has configured a call log and a ke

Making Calls – Convenience Functions41Step by StepYou are now in the calls log and can check for instance "incoming calls" and "outgoin

Step by StepMaking Calls – Convenience Functions42ExtensionThe service personnel can program features on the short dial number, which, besides having

Making Calls – Convenience Functions43Step by StepUsing the mailbox function (optional)Users with a mailbox (HiPath Xpressions) can use it by calling

Step by StepMaking Calls – Convenience Functions44During a CallUsing the call waiting functionWhen you are expecting an important call, you should act

Making Calls – Convenience Functions45Step by StepAccept service menu-controlled second callPrecondition: You are on the phone. A second call is ac-ti

Step by StepMaking Calls – Convenience Functions46ConsultationYou call a second user. The second user does not an-swer.Press the key to return to the

Making Calls – Convenience Functions47Step by StepTime keyYou can view the current date and time on the display of your telephone even when a call is

Step by StepMaking Calls – Convenience Functions48Station controlled conferenceIn a station controlled conference you can include up to 8 internal and

Making Calls – Convenience Functions49Step by StepStarting a conference from a single callYou want to set up a conference.You receive a call.orp You c

5ContentsStation controlled conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Setting up a conference. . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions50Expanding the conferenceAny member of the system conference can expand the conference by• calling an

Making Calls – Convenience Functions51Step by StepAccepting a waiting call and adding it to the confer-enceIf you receive a waiting call during the co

Step by StepMaking Calls – Convenience Functions52> : Select and confirm.You are disconnected from the conference.t Replace the handset.During the

Making Calls – Convenience Functions53Step by StepThe conference will be put on hold. The following mes-sage is displayed: 1st line: "Conference

Step by StepMaking Calls – Convenience Functions54System-wide parkingOn the HiPath 4000, you can park up to 10 internal and/or external calls and take

Making Calls – Convenience Functions55Step by StepParking a call manually and then taking it at a later dateYou can manually park a call to your telep

Step by StepMaking Calls – Convenience Functions56Taking a parked callVia the keypadn Lift the handset or use the speakerphone function (not available

Making Calls – Convenience Functions57Step by StepParking is not possibleIf all the parking positions or the selected parking posi-tion are occupied,

Step by StepMaking Calls – Convenience Functions58If You Cannot Reach a DestinationCamping on a colleague’s callPrecondition: The internal party whom

Making Calls – Convenience Functions59Step by StepUsing HiPath 4000 as an intercommunication systemYou can voice call an internal HiPath 4000 user via

6ContentsPrivate Sphere/Security . . . . . . . . . . . . . . . . . . . . . . .79Activating/deactivating do not disturb . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions60System-wide voice callingFrom your telephone, you can voice call any internal user whose telephone p

Making Calls – Convenience Functions61Step by StepVoice calling to a fixed destinationThe system code-number for "voice calling" + the desti

Step by StepMaking Calls – Convenience Functions62A connection to the destination loudspeaker is set up immediately, if• there is no busy condition• t

Making Calls – Convenience Functions63Step by Steppenter the speed dialing code for the group member in question.The destination telephone's loud

Step by StepMaking Calls – Convenience Functions64If a group member lifts a handset, he or she is connect-ed to you and the announcement is terminated

Making Calls – Convenience Functions65Step by StepIf you have set up station fixed or station variable call forwarding, and if the manually programmed

Step by StepMaking Calls – Convenience Functions66Programming and activating call-forwardingn Lift the handset.p Enter a code number, say *51, (ask th

Making Calls – Convenience Functions67Step by StepSwitching off fixed call forwardingPress the key. The lamp goes out, call forwarding is switched off

Step by StepMaking Calls – Convenience Functions68Forwarding calls for a different terminalYou can save, activate, check and deactivate call for-wardi

Making Calls – Convenience Functions69Step by StepStoring a destination for fax, PC or busy/activating call forwardingPress the key. The lamp lights u

7ContentsWith automatic privacy configured . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Allow bridging . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions70Checking/deactivating call forwarding for another telephonePress the key. The lamp lights up.> :

Making Calls – Convenience Functions71Step by SteppEnter the code for the type of call forwarding required. The codes are defined by the service perso

Step by StepSaving Functions and Appointments72Saving Functions and Appoint-mentsSaving individual speed dialing numbersYou can save a number on each

Saving Functions and Appointments73Step by StepExample 3As the number of characters for a short dial entry is lim-ited to 22, you can link two short d

Step by StepSaving Functions and Appointments74Saving a function on a keyPress the key. The lamp lights up.h Enter the service code.or> : Select a

Saving Functions and Appointments75Step by StepAppointments FunctionYou can program a timed reminder on your telephone to remind yourself of an import

Step by StepSaving Functions and Appointments76Timed remindersPrecondition: You have saved a timed reminder Æ page 75. When the saved time has been re

Making project calls77Step by StepMaking project callsExternal calls can be assigned to specific projects. Precondition: Project numbers (from 1 to 5)

Step by StepMaking project calls78Call duration display (cost display)The call duration display is configured by the service personnel. The display sh

Private Sphere/Security79Step by StepPrivate Sphere/Security Activating/deactivating do not disturbIf you do not wish to receive incoming calls, you c

8ContentsChecking the telephone . . . . . . . . . . . . . . . . . . . . . .115Checking its functionality. . . . . . . . . . . . . . . . . . . . . . .

Step by StepPrivate Sphere/Security80Activating/deactivating stop voice callingYou can prevent other persons from making direct calls to you. Any atte

Private Sphere/Security81Step by StepMalicious call holdingYou can trace a malicious external caller. The caller’s number can be registered during the

Step by StepPrivate Sphere/Security82or In the case of optiPoint 420 standard with Chip card reader: Insert the chip card. All lamps light up brieflyI

Using Other Functions83Step by StepUsing Other FunctionsUsing a different telephonein the same way as your ownYou can log on to another telephone belo

Step by StepUsing Other Functions84With the display "Enter station no." or "Enter ID", you are requested to enter the PIN.Entering

Using Other Functions85Step by StepIdentification with the chip cardPrecondition: You have been assigned a chip card by your system administrator for

Step by StepUsing Other Functions86Shift connection to another telephoneYou can shift the connection of your optiPoint 420 along with all its function

Using Other Functions87Step by StepLog off through the "home telephone"If you have forgotten to log out of the "guest telephone",

Step by StepMaking multiline calls88Making multiline callsUsing line keysLine keys are configured by the service personnel. The station number of each

Making multiline calls89Step by StepThe different states of line key lampsThe lamp is not lit – the line is free and can be used.orThe lamp is lit – l

Basic Usage Instructions9Basic Usage InstructionsThe optiPoint 420 advance control panelGrafic display4 lines each with 24 charactersKeys for telephon

Step by StepMaking multiline calls90Taking calls on line keysIf several calls are received at the same time, you can take the calls in the order in wh

Making multiline calls91Step by StepActivating/deactivating ringerWhen you are making a call on a line, you may be dis-turbed by the ringing signals f

Step by StepMaking multiline calls92Dialing with line keysYour telephone can be configured with either auto-matic or selectable line seizure. The serv

Making multiline calls93Step by StepRedialing on a particular line (savednumbers)If this type of redialing is configured on your phone, you can save a

Step by StepMaking multiline calls94Redialing on a particular line (last number dialed)If this type of redialing is configured on your phone, every la

Making multiline calls95Step by StepStoring a number for "Redialing on a particular line"Precondition: "Redialing with saved number&quo

Step by StepMaking multiline calls96Answering a callback requestThe callback request is displayed.> : Select and confirm. The person is called on

Making multiline calls97Step by StepIdentifying the line usedIf several lines are seized at the same time, you can find out which line you are convers

Step by StepMaking multiline calls98Ending a call on a line keyt Replace the handset.orPress the key that is lit.Adding another party to a line (confe

Making multiline calls99Step by Stepor> : Select and confirm.> : Select and confirm.Bridging is now permitted.Preventing bridgingEven if the P