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HiPath OpenOffice ME V1 FAQ`s
All answers have been written based on current information to date and are subject to modification
and change.
Quick Jump Menu
>> Sales and Marketing
>> General Technical
>> Installation
>> Feature-Related
>> Compatibility and Future
>> Training
>> End-user Help
>> Upgrades and Licensing
>> Sales and Marketing
1. What kind of materials are available to help me sell HiPath OpenOffice? There are a
number of materials and tools to help you position the product, find the right customers, and close
the sale. Ask for the Customer Sales and Marketing Kit (SMK) from your local Siemens channel
marketing manager. Tools include presentations, sales dialogue prompters, customer
identification guide, Flash product demo CD, and more!
2. What is HiPath OpenOffice? A unified communications appliance which provides easy to use,
built-in voice and conferencing services, voicemail, messaging, mobility, and presence for
organizations with 20-150 users. It will enable your SME customers to Open up their office to a
new way of working that will allow them to Do more, Know more, and Be more.
3. How do I position HiPath OpenOffice? Please see the Competitive Positioning Presentation in
the SMK.
4. What is so great about HiPath OpenOffice? It’s the
first unified communications appliance
built and tailored with the SME customer needs at the center. It’s easy to install, use, manage,
and administer. Everything is built-in!
5. Why should I as a Channel partner sell HiPath OpenOffice?
1 | Sales Friendly
 Wow! factor. Call > Demo > Sell
 A tailored solution for the SME channel
 Zero sales configuration rules to learn
2 | Service Friendly
 Low install time – intuitive installation wizards
 Low training costs - computer-based training is all you need to install 80% of your sales
 Easily serviceable high profitability - remote maintenance and auto software update
capability
3 | Logistics Friendly
 Minimal inventory -- no stocking software and only 5 hardware items.
 Cash flow friendly. Software licenses can be ordered up to 30 days after the system is first
switched on.
1 HiPath OpenOffice ME V1 FAQs For internal use only
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Inhaltsverzeichnis

Seite 1 - >> Sales and Marketing

HiPath OpenOffice ME V1 FAQ`s All answers have been written based on current information to date and are subject to modification and change. Quick Ju

Seite 2

9. Does HiPath OpenOffice work with OpenStage? Yes, the HiPath OpenOffice ME V1 minor release will support OpenStage phones. 10. Does HiPath OpenOf

Seite 3

>> Upgrades and Licensing 1. What is the method for pricing upgrades? All HiPath OpenOffice error correction is free and included. If you are

Seite 4

4 | Relationship Friendly  Expand your opportunities. Opens a new field for IT related infrastructure and services.  Regular telesales licensin

Seite 5 - >> General Technical

OpenOffice™ brings the benefits of IP to the forefront and provides the SME market in particular with opportunity. With over 80 million small busines

Seite 6 - >> Installation

 Being able to punch above your weight and improve competitive differentiation through using the latest communication technology 12. What is t

Seite 7 - >> Feature-Related

tag and missed opportunity to a multi-dimensional, integrated, full-featured world filled with collaboration and real-time opportunity. >> Gen

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14. Can a second hard drive be installed for more storage capacity? No, and it is not recommended to it open the HiPath OpenOffice appliance. The ha

Seite 9

After the first installation, myPortal and myPortal Outlook plug-in, will automatically be updated if a new version is found during program start-up.

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11. Is there an automatic presence change notification? Yes. Presence information will be automatically updated for all HiPath OpenOffice users runni

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26. How long are call journal entries retained? This is configurable. The default storage duration is one year. 27. Will HiPath OpenOffice populat

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