Siemens 5890 Bedienungsanleitung PDF herunterladen (Seite 10)

Service Guide

AT&T Business DSL INTERNET SERVICE

Other terms and conditions apply. See AT&T Service Guide HOME Page.

(url:http://www.att.com/abs/serviceguide)

Effective as of: 06/23/06 Revision No.35 Page 10

SD-1.9.CUSTOMER REQUIREMENTS

In connection with DSL, including AT&T Third Party DSL, Customer must provide the following:

• All security for its services and systems used or accessible in connection with DSL

• Cooperative testing of all Customer-provided hardware, software, and services for

compatibility with DSL

• A Customer’s Point of Contact (“CPOC”) shall be designated by Customer and the

CPOC shall interface with AT&T Customer Care Solution Support Center.

• Managed DSL routers/modems must be returned, at Customer’s expense, in good working

condition, within 30 calendar days of when the managed DSL circuit is disconnected. If the

routers/modems are not returned within the 30 calendar days, AT&T reserves the right to

charge the Customer the purchase price of the router/modem stated in the contract.

Customer must include the CPE Return letter when sending the CPE to AT&T to ensure

accuracy in tracking the CPE. The CPE Return letter is provided by the AT&T Business DSL

Internet Service Customer Care Team. Please contact DSL Customer Care @ 877-XDSL-

ATT or 877-937-5288 for specifics on how and where to return managed equipment.

Government customers need to call our US based DSL Customer Care Center at 1-888-337-

9438.

• Single IP IDSL/ADSL service (Standard, Enhanced) speeds of 768/128 Kbps and Up to 1.5

Mbps/Up to 384 Kbps will be implemented over an existing ILEC analog phone lines and

require the availability of one Local Exchange Company POTS line. Alternatively, in the

Covad footprint, customers can provide an AT&T Business Local UNE-P line instead of an

ILEC analog phone line.

• Customer shall arrange for and provide timely access to any rights of way, equipment space,

conduit, electrical power and environmental conditions which AT&T deems necessary to

provide, maintain or remove the facilities required for any of the Services on all applicable

premises without charge or cost to AT&T. AT&T will also have the right to obtain access to

any of its wiring installed in any conduit provided by Customer at any splice or junction box.

Customer also agrees to provide AT&T with a safe place to work and to protect all AT&T

equipment against fire, theft, vandalism or other casualty. Customer shall be responsible for

compliance with all governmental and third party requirements relating to such equipment

space and conduit.

• Customer, at its own expense, will provide in a timely manner: (i) an equipment room

environmentally compliant with local laws and other environmental conditions as specified by

AT&T; (ii) reasonable access to the Equipment at times specified by AT&T; (iii) adequate work

space, heating/cooling, light, ventilation, and electrical outlets and (iv) for any Service which

requires a telephone line, as detailed in the Service Guide, Customer shall also make

available to AT&T for diagnostic purposes a local exchange carrier dedicated inbound

telephone (POTS) line, which shall not be used by Customer for any other purpose while

Service is being provided. Customer shall also arrange provide timely access to any rights of

way, which AT&T deems necessary to provide, maintain or remove the facilities required for

any of the Services on all applicable premises without charge or cost to AT&T. Equipment

shall not be removed, relocated, modified, interfered with, or attached to non-AT&T equipment

by Customer without prior written authorization from AT&T.

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