
SD74
7
1.4 CUSTOMER/PRODUCT SUPPORT
For support and the location of your local Siemens representative, refer to the table below for the URL of the
Process Instrumentation (PI) portion of the Siemens public Internet site. Once at the site, click Support in the right
column and then Product Support. Next select the type of support desired: sales, technical (see the table below),
documentation, or software.
Online Support Request http://www.siemens.com/automation/support-request
Technical Support 1-800-333-7421; 8 a.m. to 4:45 p.m. eastern time, Monday through Friday (except
holidays)
Customer Service & Returns 1-800-365-8766 (warranty and non-warranty)
Public Internet Site http://www.usa.siemens.com/pi
Technical Publications
in PDF
Click the above link to go to the PI home page. Click Support and then Manuals
and then, under “Additional Manuals,” select the product line (e.g. Control
Solutions)
Warranty
The sales contract contains the entire obligation of Siemens. The warranty contained in
the contract between the parties is the sole warranty of Siemens. Any statements
continued herein do not create new warranties or modify the existing warranty.
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