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ION Setup User Guide Troubleshooting
ION Setup Diagnostics Tools
ION Setup provides diagnostics information for all items in the ION Setup network.
1. Select an item in the Network Viewer.
2. Click on the toolbar (or select Tools > Diagnostics).
A diagnostics window appears with the following tabs: Communication and
General. When you select a site, only the Communication tab appears.
Communication
Communications status
The Present Status indicator shows whether the selected item is communicating
(in other words, whether it is online or offline):
A site or group only shows Offline if all devices in the site (or group) are offline.
The workstation and system icon only show Offline if all devices in all sites (or
groups) are offline.
The Number of Dropouts indicator shows how many times communications with
the selected item were temporarily lost:
If a site or group is selected, the indicator shows the number of times all devices
in the site (or group) lost communications.
If the workstation or system is selected, the indicator shows the number of times
all devices in all sites (or groups) lost communications.
The Time Connected indicator shows how long the selected item has been
connected (since ION Setup was started):
If a site or group is selected, this refers to the connection time of the device in the
site or group that has been connected the longest.
If the workstation or system is selected, this refers to the connection time of the
device that has been connected the longest among all devices in all sites (or
groups).
- PowerLogic ION Setup 2.2 1
- Terminology 3
- Contents 5
- Chapter 1 Introduction 7
- ION Setup Features 8
- System Requirements 9
- Overview 10
- Getting More Information 11
- Installing ION Setup 12
- Communicating with Devices 13
- Connecting to serial devices 14
- Using Modem Communications 15
- Using Ethernet Communications 16
- List of Common Procedures 20
- Starting ION Setup 22
- Using the Network Viewer 26
- Left and right panes 27
- ION Setup Commands 28
- Menu Command Effect 29
- Viewing Options 31
- Viewing the unassigned group 32
- Basic versus Advanced Mode 33
- Setting Up Options 34
- Confirmation tab 35
- Security tab 35
- Conventions tab 37
- Applying Security 38
- Working in Single Device Mode 44
- Using Serial Communications 45
- Using Offline Programming 46
- Working in Network Mode 48
- Adding and Configuring Sites 49
- IP Port Description 52
- Adding a New Meter 53
- Grouping Devices 54
- Assigning a Device to a Group 55
- Editing Site Properties 55
- Editing Group Properties 58
- Editing Meter Properties 58
- Description 59
- Setup Screen Examples 62
- Example 3 63
- Example 4 63
- Overview of ION Architecture 66
- Creating new ION modules 67
- Linking ION modules 68
- ION Meter Cloning 72
- In this Chapter 73
- Setup Assistant Overview 74
- Template Screen 75
- Template Paste options 76
- Basic Setup Screen 77
- Security Screen 78
- Communications Screens 81
- 3rd Party Protocols Screen 81
- Clock Screen 83
- Demand Screen 84
- Input / Output Screens 84
- LED Pulsing Screen 85
- Energy Pulsing Screen 85
- OnBoard Digital Inputs Screen 86
- Analog Outputs Screen 86
- Memory Screen 87
- Event Log Screen 89
- EnergyDemand Log Screen 90
- Configuring Interval/Depth 91
- PT/CT Correction Screen 92
- Transformer Loss Screen 92
- Time of Use (TOU) Screen 93
- Sunday--and click OK 96
- Alarming Screen 98
- Power Quality Screen 99
- Displays Screen 99
- The Display Editor appears 100
- Verification Screen 101
- Phasor Viewer 103
- Reports Screen 104
- Writing to Multiple Registers 107
- In this chapter 109
- Displaying Data 110
- Closing data screens 111
- Performing Control Operations 112
- Chart Plotting 113
- Editing chart properties 114
- Chapter 6 Troubleshooting 117
- Troubleshooting ION Setup 118
- ION Setup Diagnostics Tools 119
- Troubleshooting Devices 122
- PowerLogic™ ION™ Setup 126
- User Guide 126
- Schneider Electric 126
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