Siemens Pacemaker UM344-2 Bedienungsanleitung Seite 131

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UM344-2 CALIBRATION AND MAINTENANCE
September 1995
6
-
29
1. Part number from Parts List or from a label on assembly
2. The single number software compatibility code
3. Serial number from the label on the transmitter's nameplate
4. User purchase order number of original order, available from user records
5. New user purchase order number for the assembly to be replaced or spared
6. Reason for return for repair; include system failure symptoms, station failure symptoms, and error
codes displayed.
Returns should be packaged in original shipping materials if possible. Otherwise, package item for safe
shipment or contact factory for shipping recommendations. Refer to Section 6.9 to obtain a Return
Material Authorization number.
IMPORTANT
The electronics module must be placed in a static shielding bag to protect it
from electrostatic discharge.
6.8 SOFTWARE COMPATIBILITY
A single number software compatibility code identifies transmitter software revision level. This software
controls the transmitter's operating routines and its HART communications with loop connected stations
and gateways.
To read the software level of a transmitter (see Section 5 for a detailed procedure):
1. Connect the MXC to the loop. Establish communication with the transmitter and display the On-Line
Menu.
2. Press STATUS, then press CONT. Read the model number and software revision level.
6.9 PRODUCT SUPPORT
Product support can be obtained from the Moore Products Co. Technical Information Center (TIC). TIC is
a customer service center that provides direct phone support on technical issues related to the functionality,
application, and integration of all products supplied by Moore Products Co.
To contact TIC for support, either call 215-646-7400, extension 4TIC (4842) or leave a message in the
bulletinboard service (BBS) by calling 215-283-4958. The following information should be at hand when
contacting TIC for support:
Caller ID number, or name and company name
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